Click here to download the Grievance Form –
In case of any grievance the Insured Person may contact the company at:
Customer support: +91 98210 34071
Website: www.narayanahealth.insurance
Toll-free for Senior Citizen: 1800 203 0234
E-mail: grievance@narayanahealth.insurance
(Senior citizens may write to us at: seniorcitizencare@narayanahealth.insurance)
The Insured Person may also approach the grievance cell at the registered office address with the details of the grievance.
- If the Insured Person is not satisfied with the redressal of the grievance through one of the above methods, the Insured Person may contact the Grievance Redressal Officer at: Grievance Redressal Officer, Narayana Health Insurance No. 258/A, Bommasandra Industrial Area, Anekal Taluk, Bangalore – 560099, Karnataka, India Email: gro@narayanahealth.insurance
- If the Insured Person in not satisfied with the above method, the Insured Person may contact the Chief Grievance Officer at cgo@narayanahealth.insurance.
- If the Insured Person is not satisfied with the redressal of grievance through the above methods, the Insured Person may also approach the office of the Insurance Ombudsman of the respective area/region for redressal of grievance as per insurance Ombudsman Rules 2017.